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Site Visitor/Website Visitor is a person who visits the website http://www.pjew.ru with no purpose of placing an Order.

User is an individual/a website visitor who accepts the terms of this Agreement and wants to place Orders in the Privolzhsky Jeweler online store

Buyer is a User who has placed an Order in the Privolzhskiy Jeweler online store

Privolzhsky Jeweler is a limited liability company OOO "Valenta" (OGRN code 1073328008577, INN/taxpayer registration No. 3307021091, KPP/registration reason code 332901001, address: 600032, Russian Federation, Vladimir region, Vladimir, ulitsa Komissarova 53A, office 410).

Seller is the Privolzhsky Jeweler or other legal entity or individual entrepreneur, whose goods are posted in the online store (goods sold by legal entities or individual entrepreneurs other than Privolzhsky Jeweler are marked in the catalog of goods of the online store as a "marketplace product").

Online store is an Internet site owned by OOO Valenta located on the Internet at http://www.pjew.ru where the Sellers' Goods are presented for purchase, as well as the terms of payment and delivery of the Goods to the Buyers are published.

Site/Website is http://www.pjew.ru.

Seller's page is a page of the Site/Website containing information on the terms of sale, delivery, and return of the Goods sold by Sellers other than the Privolzhsky Jeweler, as well as other information that is essential for the conclusion and execution of the contract for the sale of the Goods. The Seller's page is available through the link placed on the page with the description of the Product at the button "Add to cart".

Goods/Products are jewelry and other products and goods offered for sale on the Site.

Order is a duly executed request of the Buyer for the purchase and delivery to the address specified by the Buyer/or at the pick-up location of the Goods selected on the Site.

 

  1. General terms

 

1.1. The Seller sells the Goods through the Internet store at http://www.pjew.ru or through the Privolzhsky Jeweler mobile applications for iOS and Android operating systems.

1.2. By ordering the Goods through the online store the User agrees to the terms of sale of the Goods set out below (hereinafter - the Terms of Sale of Goods), and in relation to the Goods sold not by OOO Valenta, but by other legal entities and/or individual entrepreneurs, also with the terms of sale and delivery of the Goods posted on the pages of the respective Sellers containing information on the conditions of sale and delivery of the Goods by such legal entities/individual entrepreneurs. In case the User disagrees with this User Agreement (hereinafter referred to as the Agreement/Public Offer), the User must immediately stop using the service and leave the website http://www.pjew.ru.

1.3. These Terms of Sale of Goods, as well as information about the Goods presented on the Website, are a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

1.4. The Agreement can be unilaterally changed by the Seller without notifying the User/Buyer. The new version of the Agreement shall enter into force upon the expiration of 10 (Ten) calendar days from the date of its publication on the Site unless otherwise provided by the terms of this Agreement.

1.5. The Public Offer is deemed as accepted by the Site Visitor/Buyer from the moment the Visitor registers on the Site, the Buyer places an Order without authorization on the Site, through Privolzhsky Jeweler mobile applications for iOS and Android operating systems, as well as from the moment the Buyer accepts the Order by phone 8 800 444-14 -55.

1.6. A retail sale and purchase agreement is considered executed from the moment the Seller issues to the Buyer a cash or sales receipt or other document confirming payment for the goods.

1.7. By providing the Seller the e-mail and phone number the Site Visitor/User/Buyer consents to the use of these communication means by the Seller, as well as by third parties attracted by him for the purpose of fulfilling obligations to Site Visitors/Users/Buyers, in order to send advertising and information about discounts, upcoming and current promotions and other events of the Seller, on the transfer of the order for delivery, as well as other information directly related to the fulfillment of the Buyer's obligations under this Public Offer.

1.8. By placing an Order, the User/Buyer agrees that the Seller can entrust the execution of the Agreement to a third party while remaining responsible for its execution.

1.9. All rights and obligations under the Agreement concluded with the User arise directly for the Seller while the Buyer by accepting this Agreement fully understands and agrees that in case of concluding an agreement with the Seller other than OOO Valenta, it is not a party to the specified agreement and is not under obligations related to its execution except for those provided for by this Public Offer.

1.10. As part of the Order, the Privolzhsky Jeweler provides the User with information support for the Agreement concluded between the User and the Seller.

1.11. You can place an order in the online store pjew.ru 24 hours a day, 7 days a week, except for times of routine maintenance or technical failures.

1.12. The addresses and office hours of the pick-up locations where it is possible to make a return are available on the website http://pjew.ru/info/return/ in the "Returns" section.

1.13. In the case of information support of the Order using a third-party service, the User hereby unconditionally agrees with the terms of use of the third-party service in order to receive from the relevant service provider a service informing about the progress of the Order delivery, form an information message to the User about the progress and time of Order delivery. The user agrees with the transfer of his personal data by OOO Valenta (name of the User, delivery address, and phone number) to a third-party service to achieve the above-mentioned goals. Information support of the Order using a third-party service is provided for the User at no cost.

1.14. The relationship between the Site Visitor/User/Buyer and the Seller, including in terms of the procedure for concluding and terminating a purchase and sale agreement, the provisions of the Law of the Russian Federation N 2300-1 "On Protection of Consumer Rights" of 07.02.1992, the Rules for the sale of goods by remote means (Resolution of the Government of the Russian Federation N 612 of 27.09.2007), as well as provisions of the Civil Code of the Russian Federation.

 

  1. Subject of the agreement

 

2.1. The subject of this Agreement is to enable the User to purchase the Goods presented in the catalog of the online store at http://www.pjew.ru for personal, family, household, and other needs not related to the conducting of business activities.

2.2. This Agreement applies to all types of Goods and services presented on the Site, as long as such offers including a description are present in the catalog of the online store.

 

  1. Registration on the site

 

3.1. Registration on the Site is performed using the "Registration" pop-up window.

3.2. Registration on the Site is not necessary or mandatory for placing an order.

3.3. OOO "Valenta" is not responsible for the accuracy and correctness of the information provided by the User during registration.

3.4. The User undertakes not to disclose to third parties the login and password specified by the User during registration. If the User has any suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the User undertakes to immediately notify the Privolzhsky Jeweler about this by sending an e-mail to the address: pjew@yandex.ru.

3.5. Communication between the User/Buyer and Call-center operators/managers and other representatives of the Privolzhsky Jeweler and other Sellers should be based on the principles of generally accepted morality and communication etiquette. It is strictly forbidden to use obscene, rude words, abusive, offensive language, as well as threats and blackmail, regardless of the form and to whom they were addressed.

 

  1. Product and purchase procedure

 

4.1. If the Goods ordered by the Buyer are absent in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Order/cancel the Buyer's Order, notifying the Buyer about this by sending an appropriate e-mail to the address indicated by the Buyer during registration (or by calling the operator of the Privolzhsky Jeweler Call Center).

4.2. In case of cancellation of a fully or partially prepaid Order, the cost of the canceled Goods is returned by the Seller to the Buyer in the same manner in which the Goods were paid.

4.3. The Buyer's order is made in accordance with the procedures indicated on the Site in the "Personal Account" section at http://pjew.ru/login/

4.4. The Buyer is fully responsible for providing incorrect information making it impossible for the Seller to properly perform his obligations to the Buyer.

4.5. After placing the Order on the Site, the Buyer is provided with information about the estimated delivery date by sending an email to the email address specified by the Buyer during registration or by phone. The manager servicing this specific Order clarifies the details of the Order, the availability of the ordered Products in the Seller's warehouse, confirms the delivery date and time required for processing and delivery of the Order. The delivery date depends on which legal entity/individual entrepreneur sells the Goods ordered by the Buyer.

4.6. On the day of order delivery the sales representative contacts the Buyer at the phone number specified at the time of order to agree on the exact delivery time within the period specified by the Buyer, as well as to obtain from the Buyer the information necessary for the possibility of passage (travel) to the address specified by the Buyer. If the Buyer does not answer the call of the sales representative, the Seller has the right to postpone, with the Buyer's consent, delivery to another time, and (or) another day. If the Buyer does not get in touch with the Seller and (or) does not agree on another time and (or) another day of delivery, the Seller's obligation to deliver the order is deemed to have been duly fulfilled, and the Buyer is considered to have refused the order and fulfill the contract.

4.7. The expected date for transferring the Order to the Delivery Service of the respective Seller is communicated to the Buyer by the manager processing the Order by e-mail or during a test call to the Buyer.

 

  1. Order delivery

 

5.1. The delivery methods, as well as the approximate delivery times for the Goods sold by Privolzhsky Jeweler, are indicated on the Site in the "Delivery Methods" section at http://pjew.ru/info/delivery/; methods and approximate delivery times for the Goods sold by other Sellers are indicated on the respective pages of the Sellers on the Site. Specific delivery times can be agreed by the Buyer with the Call Center operator upon order confirmation.

5.2. The territory of delivery of the Goods presented on the Site and sold by the Privolzhsky Jeweler is limited to the borders of the Russian Federation. The Buyer also agrees that the delivery area of the Goods sold by other Sellers may be limited. Information about the territory of delivery of the Goods sold by other Sellers is presented on the respective pages of the Sellers on the Site.

5.3. Upon delivery, the Order is handed over to the Buyer or to a third party specified in the Order as the recipient (hereinafter the Buyer and the third party are referred to as the "Recipient"). If it is impossible to receive the Order paid by cash by the above persons, the Order can be handed over to a person who can provide information about the Order (shipment number and/or full name of the Recipient), as well as pay the cost of the Order in full to the person delivering the Order. Sellers other than the Privolzhsky Jeweler have the right to independently determine the circle of persons to whom the ordered Goods can be transferred.

5.4. In order to avoid any cases of fraud, as well as to fulfill the obligations specified in clause 5 of this Agreement, upon delivery of the prepaid Order, the person delivering the Order has the right to request an identity document of the Recipient, as well as indicate the type and number of the document provided by the Recipient on the receipt to the Order. The Seller guarantees the confidentiality and protection of the Recipient's personal data (clause 9.3.).

5.5. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Order is handed over to him and the Order Recipient affixes a signature on the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller refunds to the Buyer the cost of the order prepaid by the Buyer and delivery in full after receiving confirmation of the loss of the Order from the Delivery Service.

5.6. The cost of delivery for each Order is calculated individually based on information about the Seller of the ordered Goods, the weight of the Goods, the region and method of delivery, as well as (if necessary) the form of payment, and is indicated on the Site at the last step of order placement procedure.

5.7. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the time the courier delivers the Goods to the Recipient or receives the Goods by the Recipient at the post office or at the pre-agreed place of issue of the Order (including at the pick-up location).

5.8. Upon receipt of the Order at the post office and after paying for the delivered Goods the Recipient has the right to inspect the delivered Goods and open them in the presence of Russian Post employees in order to check the Goods for compliance with the declared quantity, assortment, and completeness of the Goods, and also check the lifetime of the delivered Goods and the integrity of the packaging. In the event of any claims to the delivered Goods (lack of a Product, Goods other than the one specified in the inventory, manufacturing defects, or other claims) the employees of the Russian Post executes an Act on the discrepancies found by the direction of the Recipient.

5.9. In the event of the return of the Goods delivered through the Russian Post in connection with the presence of claims to the Goods, the Recipient must attach to the returned Goods the following documents:

application for a refund;

a copy of the report on the discrepancies found;

a copy of the payment receipt;

a copy of the list of enclosures;

return form.

5.10. When accepting an Order from a courier, the Recipient has the right to inspect the delivered Goods and check it for compliance with the declared quantity, assortment, and completeness of the Goods, as well as check the lifetime of the delivered Goods and the integrity of the packaging. If there are no claims to the delivered Goods, the Recipient signs in the "Order delivery form" or another similar document provided by the courier, and pays for the Order (in case of no 100% prepayment). The signature in the delivery documents indicates that no claims to the Goods have been made by the Recipient and the Seller has fully and properly fulfilled his obligation to transfer the Goods.

5.11. The time spent by couriers delivering goods sold by the Privolzhsky Jeweler at the address of the Recipient is limited to 15 minutes. The time spent by couriers delivering goods sold by other Sellers may differ both upward and downward depending on the delivery conditions of the Goods of the respective Seller.

5.12. In terms of quality and packaging the goods presented on the Site comply with GOST and TU which is confirmed by the relevant documents (certificates, etc.).

5.13. In order to clarify the date, time, and, if necessary, the route of delivery, you can contact the manager who contacts the Buyer to confirm the Order. The Buyer accepts and agrees that the date, time, and route of delivery of the Goods sold by sellers other than Privolzhsky Jeweler are in the exclusive competence of such sellers, and in some cases, this information cannot be brought to the attention of the Buyer; at the same time, employees and specialists of the Privolzhsky Jeweler call-center undertake to provide any possible assistance and take measures in their control to provide the Buyer with such information.

 

  1. Payment for goods

 

6.1. The price of the goods sold in the online store is indicated in Russian rubles and includes value-added tax if the relevant Seller applies the general taxation system.

6.2. The price of the Goods is indicated on the Site. In case of an incorrect indication of the price of the Goods ordered by the Buyer, the Seller informs the Buyer about this in order to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order has been paid, the Seller returns to the Buyer the amount paid for the Order in the same way it was paid.

6.3. The price of the Goods on the Site can be unilaterally changed by the Seller. In this case, the price for the Goods ordered by the Buyer is not subject to change. The price of the Goods may vary by region.

6.4. Specifics of payment for the Goods using bank cards:

6.4.1. In accordance with the regulation of the Central Bank of the Russian Federation No. 266-P "On the issuance of bank cards and on charge card transaction" dated 24.12.2004 transactions with bank cards are performed by the cardholder or by a person authorized by him.

6.4.2. Bank card transactions are authorized by the bank. If the bank has reason to believe that the operation is fraudulent, then the bank has the right to refuse to perform this operation. Fraudulent transactions with bank cards fall under Article 159 of the Criminal Code of the Russian Federation.

6.4.3. In order to avoid cases of various kinds of illegal use of bank cards when making payment, all Orders placed on the Site and prepaid by credit card are checked by the Seller. In order to verify the identity of the owner and his eligibility to use the card, the Seller has the right to require the Buyer who has placed such an order to present an identity document.

6.5. The Privolzhsky Jeweler and other Sellers have the right to provide discounts on Products and establish a bonus program. The types of discounts, bonuses, the procedure and conditions for an accrual are determined by the Sellers independently and are indicated on the Site (discounts, bonuses, the procedure and conditions for their accrual in relation to the Goods of Sellers other than the Privolzhsky Jeweler are posted on the corresponding Pages of the Sellers) and can be unilaterally changed by the Seller. The discount set by the relevant Seller cannot be applied to the Goods sold by another Seller, unless otherwise indicated for the relevant Goods on the Site.

If when applying a discount/bonus the recalculated cost of Lamoda Products includes kopecks, such cost of the Products shall be rounded down to a multiple of 1 (One) ruble.

6.6. When carrying out marketing activities involving shipping any enclosure with the Buyer's Order, the delivery of these enclosures is carried out at the expense of the Buyer. In order to refuse an enclosure, the Buyer must contact the Customer Service.

6.7. When delivering the Privolzhsky Jeweler goods by Russian Post, the total cost of the goods is subject to an increase by the delivery cost in the amount specified in the Section "Delivery Methods in Russia" (http://pjew.ru/info/delivery/), and when delivering the Goods of other Sellers it's done in accordance with the terms of delivery posted on the respective pages of the Sellers.

6.8. An order is considered incomplete if the Buyer reported a change in the purchase before the assembly of the order in the warehouse started. If the Buyer informs the Seller about this after the start of order assembly in the warehouse, then such an Order is considered rejected.

6.9. The Privolzhsky Jeweler has the right to make a decision on blocking the "Upon receipt" payment method for the Buyer in relation to the Goods sold by the Privolzhsky Jeweler in the following cases:

6.9.1. if the Buyer previously placed 3 (three) or more orders and the buyback percentage was 10% or lower. The buyout percentage is calculated as the sum of purchased goods for which no refund has been issued in relation to the sum of all ordered items for the period. If the Buyer had 3 (three) or more orders in the last year, the buyout percentage is calculated for the year. If less, the buyout percentage is calculated for all orders from 2019.

6.9.2. if the share of incomplete orders is more than 60% of the total number of completed orders and the number of incomplete orders is at least 5.

6.9.3. In the cases provided for in clause 6.9.1 and clause 6.9.2, the Buyer will be able to use the "Upon receipt" service again after the redemption of one to three orders for a total amount of 7,000 rubles within three months.

6.9.4. if the Buyer has committed or was suspected by the Privolzhsky Jeweler of committing illegal actions aimed at causing losses to the Company (theft, robbery, fraud, intentional damage to property, etc.);

6.9.5. if the Buyer, in the opinion of the Privolzhsky Jeweler, behaved incorrectly when communicating with the call-center operator, sales representative, other employees of the Company and/or committed deliberate actions in relation to the company's employees (causing personal injury of various degrees of severity, hooliganism, insults, threats, personal restriction etc.).

In this case, if it was established that the Buyer, for whom the payment terms "When ordering goods" were established, uses a different account to order goods on different payment terms ("Upon receipt"), the payment conditions "When ordering goods" may also be set for such account. In order to determine the link between the account and the person in respect of whom the payment terms "When ordering goods" are established, it is sufficient that some of the registration data match or that the Privolzhsky Jeweler has other information that allows the account to be attributed to the corresponding person.

The Buyer has the right to contact the Support Service at pjew@yandex.ru with a request to provide an opportunity to use the "upon receipt" payment method. In this case, he/she is obliged to submit facts confirming that he/she did not perform the actions specified in the third and fourth cases. The decision regarding the application is made by the Company within five working days, after which it is communicated to the Buyer by sending a notification to the email specified when submitting the application.

These provisions are not a manifestation of discrimination and are not aimed at infringing the rights guaranteed by the legislation of the Russian Federation to consumers, but are aimed at reducing the losses of the Privolzhsky Jeweler from the actions of the Buyers.

6.9.6. if at the time of placing the next order from the Buyer more than 100 (one hundred) products are in delivery, i.e. the intention to acquire them was transferred by him to the Privolzhsky Jeweler and (or) which are in the process of delivery to the Buyer.

6.10. The Seller has the right to limit the payment methods available to the Buyer, depending on the volume of previous orders. The "Upon receipt" method of payment for goods sold by the Privolzhsky Jeweler is not available to customers who have placed more than 20 orders or 240 items within 14 days or confirmed more than 10 orders or 160 items within 2 days. Other Sellers have the right to limit the payment methods available to the Buyer at their discretion.

6.11. In the case of purchasing jewelry worth from 20,000 rubles up to 100,000 rubles inclusive, as well as in the case when the total amount of a jewelry order is 20,000 rubles inclusive and more, payment is made in a non-cash form.

 

  1. Return of goods and money

 

7.1. Return of the Goods sold by the Privolzhsky Jeweler is carried out in accordance with the "Return Terms" indicated on the Site at http://pjew.ru/info/return/. The rules for the return of the Goods can be established by each respective Seller independently and are published on the respective Seller's Page. The Privolzhsky Jeweler is not liable for the return of the Goods sold by other Sellers.

7.2. Return of goods of adequate quality

7.2.1. The Buyer has the right to refuse the ordered Goods at any time before receiving it, and within 14 days after receiving the Goods, excluding the day of purchase. The return of the Goods of proper quality is possible if its market condition, consumer properties, as well as a document confirming the fact and terms of purchase of the specified Goods are preserved.

7.2.2. If the Buyer refuses the Goods in accordance with clause 7.2.1. The Seller returns to him the cost of the returned Goods with the exception of the Seller's expenses related to the delivery of the Goods returned by the Buyer, within 10 days from the date of receipt of the returned Goods at the Seller's warehouse along with the return application completed by the Buyer.

7.2.3. If, at the time of the Buyer's request, a similar product is offered for sale from the Seller, the Buyer has the right to refuse to execute this Agreement and demand the return of the amount paid for the specified Product. The seller is obliged to return the amount paid for the returned goods within 10 days from the date of return of the Goods.

7.3. Return of goods of inadequate quality:

7.3.1. Within the warranty period, the customer has the right, at his option, to apply for the return of goods of inadequate quality to the manufacturer, seller, or importer.

7.3.2. A product of inadequate quality means a product that is defective and cannot ensure the performance of its functions. The received Product must correspond to the description on the Site.

7.3.3. The appearance and completeness of the Goods, as well as the completeness of the entire Order, can be checked by the Recipient at the time of delivery of the Goods.

7.3.4. Upon delivery of the Goods, the Buyer puts his signature on the delivery receipt in the column: "I accepted the order which is complete, I have no complaints about the quantity and appearance of the goods", or in another similar document issued by the Seller, in the column where the Buyer has to mark that he/she has no complaints about the completeness and quantity of the Goods.

7.3.5. If the Buyer received the Goods of inadequate quality and this was not previously agreed by the Seller, the Buyer has the right to use the provisions of Article 18 "Consumer rights upon detection of defects in the product" of the Law on the Protection of Consumer Rights.

7.3.6. If a significant deficiency of the goods is revealed after two years from the date of its transfer to the consumer and by that time the warranty period has expired, the consumer can only declare the consumer's claim to terminate the purchase and sale agreement to the manufacturer (authorized organization or authorized individual entrepreneur, importer). In this case, the consumer is obliged to prove that the identified deficiency is significant and that it arose before the transfer of the goods to the consumer or for reasons that arose up to this moment.

7.3.7. Claims for the return of the money paid for the goods are subject to satisfaction within 10 days from the date of submission of the corresponding request (Article 22 of the Law of the Russian Federation "On Protection of Consumer Rights").

7.4. Refunds are made by returning the cost of the paid Goods to a bank card or by postal order. In case of cancellation or return of a fully or partially prepaid Order, the cost of the canceled Goods is returned by the Seller to the Buyer in the manner the Goods were paid. The method must be indicated in the appropriate field of the application for the return of the Goods, the application for the return is sent by mail after a request to the e-mail address pjew@yandex.ru, or in another similar document issued by the Seller. Methods for refunding money paid for goods of inadequate quality sold by Sellers other than the Privolzhsky Jeweler are determined by such Sellers independently and are indicated on the respective Sellers Pages.

 

  1. Liability

 

8.1. The Seller is not responsible for damage caused to the Buyer as a result of improper use of the Goods purchased in the online store.

8.2. The seller is not responsible for the content and operation of external sites.

8.3. The Privolzhsky jeweler is not responsible for the quality of the Goods sold by other Sellers, as well as for the fulfillment of their obligations to transfer the Goods to the Buyer, in terms of their completeness and quantity, corresponding to the Order issued by the Buyer. The Buyer hereby agrees that any claims regarding the quality, quantity, and completeness of the Goods, as well as the delivery time of the Goods, shall be sent to the seller, whose Goods were ordered in the online store. At the same time, the Privolzhsky Jeweler undertakes to assist Buyers in resolving their claims against Sellers by providing all information available to the Privolzhsky Jeweler regarding the procedure for work, terms of sale and return of the Goods, the location of the relevant Sellers, as well as any other information essential for resolving such claims located in at the disposal of the Privolzhsky Jeweler and is not confidential by virtue of law or contract.

 

  1. Confidentiality and data protection

 

9.1. The personal data of the User/Buyer is processed in accordance with the Federal Law "On Personal Data" No. 152-FZ.

9.2. When registering on the Site, the User provides the following information: last name, first name, patronymic, contact phone number, e-mail address, date of birth, gender, delivery address, mailing address, location information, information about purchase history.

9.3. By providing the personal data to the Seller, the Site Visitor/User/Buyer agrees to its processing by the Seller, including in order to fulfill the Seller's obligations to the Site Visitor/User/Buyer under this Public Offer, the Seller's promotion of goods and services, conducting electronic and sms surveys, monitoring the results of marketing campaigns, invitations to participate in ongoing programs to improve the service quality, customer support, organizing the delivery of goods to Buyers, ensuring the process of returning goods from the Site Visitor/User/Buyer, consumer credit from the Seller's partner company, holding prize draws among Visitors Site/Users/Buyers, monitoring the satisfaction of the Site Visitor/User/Buyer, as well as the quality of services provided by the Seller.

9.4. The personal data processing means any action (operation) or a set of actions (operations) with personal data performed with or without the use of automation tools including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, and destruction of personal data.

9.4.1. The Seller has the right to send informational messages (including advertising messages) to the e-mail and mobile phone of the User/Buyer with his consent expressed by actions that uniquely identify this subscriber and allow him to reliably establish his will to receive the message. The User/Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the Privolzhsky Jeweler about such a refusal by phone 8 800 444-14-55 or by sending a corresponding application to the Seller's email address: pjew@yandex.ru. Service messages informing the User/Buyer about the order and the stages of its processing are sent automatically and cannot be rejected by the User/Buyer.

9.4.2. The revocation of consent to the personal data processing is carried out by revoking the acceptance of this Public Offer in the form specified here 9.4.1.

9.5. The Seller has the right to use the "cookies" technology. "Cookies" do not contain confidential information. The Visitor/User/Buyer hereby consents to the collection, analysis, and use of cookies, including by third parties for the purpose of generating statistics and optimizing advertising messages.

9.6. The Seller receives information about the IP-address of the visitor of the http://www.pjew.ru website. This information is not used to identify the visitor.

9.7. The Seller is not responsible for the information provided by the User/Buyer on the Site in a public form.

9.8. The Seller has the right to record telephone conversations with the User/Buyer. At the same time, the Seller undertakes to prevent attempts of unauthorized access to information received during telephone conversations, and/or its transfer to third parties not directly related to the execution of Orders in accordance with paragraph 4 of Article 16 of the Federal Law "On Information, Information Technologies and the Protection of Information".

 

  1. Duration of the Public Offer

 

10.1. This Public Offer comes into force from the moment it is accepted by the Site Visitor/Buyer and is valid until the acceptance of the Public Offer is withdrawn.

 

  1. Additional terms

 

11.1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.

11.2. The online store and the provided services may be temporarily, partially, or completely unavailable due to maintenance or other works, or for any other technical reasons. The technical service of the Privolzhsky Jeweler has the right to from time to time perform the necessary preventive or other works with or without prior notice to the Buyers.

11.3. The provisions of Russian legislation apply to the relationship between the User/Buyer and the Seller.

11.4. In the event of any questions and claims from the User/Buyer, he/she has the right to contact the Seller by phone or in any other accessible way.

11.5. If the court recognizes the invalidity of any provision of this Agreement, this does not mean the invalidity of the remaining provisions.

11.6. The Seller/Privolzhsky Jeweler provides the Site Visitor/User/Buyer with the opportunity to search for products by photos (hereinafter - the "Search by Photo" service). As part of the operation of the specified service, the Site Visitor/User/Buyer expresses his consent to the use of the image and understands that he/she is fully responsible to third parties for its use. The Privolzhsky Jeweler/Seller is not aware of the sources of the uploaded photos and (or) any other images. The search is carried out exclusively within the database of offers for sale legally used by the Seller/Privolzhsky Jeweler.

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